Billing is in INR and every invoice shows 18% GST. Email support@webji.services is staffed 24/7 in Hindi and English, with an average first reply under 60 minutes. Phone +91 141 4941811 is the office number, answered in business hours rather than as a support line.
What a cloud server backup covers
A cloud server backup is a recoverable copy of the server itself, not just the website folder. The set normally includes the operating system, installed packages, web server configuration, cron jobs, mail settings, databases and the files under each hosting account.
- cPanel accounts — home directory, databases, email accounts, DNS zones and SSL certificates in one restorable set.
- Linux servers — file-level copies plus a bare-metal image of the distribution, services and data volumes.
- Windows servers — system state, application data and file shares.
- Databases — MySQL and PostgreSQL handled application-consistent, so a restore returns transactionally sound instead of half-written.
The agent runs on the machine, so it captures what is actually on the disk rather than what a control panel chooses to export. A virtual server gets the same coverage as a managed cPanel account, and the VPS server backup page covers the virtualised case in detail.
Backup schedule, retention and off-site storage
You set the schedule and the retention window; the agent keeps to it. Hourly suits a database with steady transactions, daily suits most application servers, and the first run is a full image while later runs move only changed blocks.
Retention is usually 7, 30 or 90 days. Yesterday's copy fixes an accidental delete, 30 days covers slow corruption, and 90 days covers a dispute or audit window. Longer retention consumes more storage, so treat it as a decision rather than a default.
Every tier stores off-site, in a different failure domain from the server. That is the off-site leg of the 3-2-1 backup rule: three copies, two media, one away from the machine. A snapshot sitting on the same storage array is not that copy, because it dies with the array.
Restore testing and recovery
A backup only counts once it has been restored. Setup includes a first full backup and a verified test restore, so you learn the console and confirm the copy opens before you need it in anger.
Recovery is sized to the damage. Files and folders come back from the console in minutes with no ticket. A lost machine goes through bare-metal restore, which rebuilds partitions, the operating system and data onto replacement hardware or a fresh instance instead of a week of manual reinstalls.
Agree the RPO (how much data you can lose) and the RTO (how long you can be down) before you buy. Those two numbers set the schedule and the restore path, and they go into the plan rather than staying in a sales conversation.
Encryption and access control
Copies are encrypted with AES-256 at rest and encrypted again while they travel from your server to storage. A disk that leaves the facility without the key is unreadable, and your data is not parked anywhere a support engineer can browse it.
The restore console sits behind your WebJi login, and a restore onto a live server runs on your instruction. Nothing overwrites production on the strength of an urgent-sounding email.
Cloud server backup plans and pricing (INR)
Four published plans, billed monthly in INR before 18% GST. Backup.Help is self-service backup with the agent and 200 GB of remote storage; the Managed Support tiers add assisted restores and server care on top.
| Plan | What you get | Price (₹/mo) | |
|---|---|---|---|
| Backup.Help App + 200 GB | Automatic backups, 200 GB storage | 1,300 | Order Now |
| Managed Support — 10 queries | Managed server care + 200 GB remote backup | 7,000 | Order Now |
| Managed Support — 25 queries | Managed care + 500 GB remote backup | 11,000 | Order Now |
| Managed Support — 50 queries | Managed care + 500 GB remote backup | 20,000 | Order Now |
Live pricing from billing.webji.in, read 30 October 2026. Backup.Help app also available ₹3,900/quarter or ₹13,000/year.
Who cloud server backup is for
It fits any business that runs its own server and could not rebuild it from memory: cPanel resellers, e-commerce stores holding order data, SaaS teams on a VPS, and agencies with client sites on one machine.
- You run a VPS, dedicated or cloud server rather than shared hosting.
- Your database changes every day and losing a day is expensive.
- You need a copy that survives the host, the account or the admin who left.
It is not the right buy if you only need website files from a single WordPress install — the WordPress website backup service covers that at a smaller size. It also does not replace an application-level export when a vendor demands the database in their own format.
How cloud server backup setup works
- Email the server details to support@webji.services. We confirm the operating system, disk size, databases and anything that must be left out.
- We install the agent and run the first full backup. That run is the long one; every later run is incremental.
- You choose the schedule, retention window and RPO. We confirm the storage the plan includes and quote any extra in INR before you pay.
- We run a test restore and show you the result. The schedule goes live only after that.
Put the retention decision in the same ticket when compliance sets it. Changing the window later is a console setting, not a new purchase.
Why WebJi® for cloud server backup
- Backups have been part of the business since 2005, so a restore is routine work.
- RPO and RTO agreed before the first backup runs, not after an outage.
- 24/7 email restore help in Hindi and English, average first reply under 60 minutes.
- Setup covers the agent install, the first backup and a verified test restore.
- INR pricing with GST invoices, and a published plan table you can read before contacting anyone.
The wider server backup solutions range covers Windows, Linux and cPanel-specific plans if you need to compare them side by side.
Frequently Asked Questions
How much does cloud server backup cost in India?
₹1,300 a month before 18% GST buys the Backup.Help agent with 200 GB of off-site storage. Managed plans with assisted restores are ₹7,000, ₹11,000 and ₹20,000 a month. A server that outgrows the bundled storage is quoted in INR by email before you pay.
How often are cloud servers backed up?
You set the schedule. Hourly suits a database with steady transactions, daily suits most application servers, and the first run is a full image while later runs move only changed blocks. A daily schedule means an RPO of up to 24 hours.
How long are backup copies kept?
Common retention is 7, 30 or 90 days. Seven daily restore points cover accidental deletes, 30 days covers slow corruption, and 90 days covers a dispute or an audit window. Longer retention uses more storage, so it is a decision you make with us, not a fixed default.
Where are the backup copies stored?
In a facility separate from your server, in a different failure domain. A fire, flood or ransomware event on the host does not reach the copy. That off-site leg is what separates a backup from a snapshot on the same storage array.
How quickly can a server be restored?
Files and folders restore from the console in minutes with no ticket. A lost machine goes through bare-metal restore, which rebuilds the operating system, partitions and data onto replacement hardware or a fresh instance. Agree the RTO before you buy, because data size and link speed set the clock.
Are the backups encrypted?
Yes. Copies are encrypted with AES-256 at rest and encrypted while they travel from your server to storage. A disk removed from the facility without the key is unreadable.
What is the difference between a snapshot and a backup?
A snapshot lives on the same storage array as the virtual machine, so if that array fails the snapshot fails with it. A backup is a separate, versioned, encrypted copy held in another facility. Snapshots speed up rollbacks; backups are what recover a business.
What do RPO and RTO mean?
RPO is the recovery point objective, how much data you can afford to lose. RTO is the recovery time objective, how long you can be down before it costs you. A 24-hour RPO with a 4-hour RTO needs a different schedule from a 1-hour RPO.